We are excited to provide you an unforgettable moviegoing experience! Please take a few moments to read the information below so you are familiar with updates to our operations.
We encourage guests to purchase admissions through this website or using our app available for download through Apple App Store and Google Play. Admission is also available for purchase at our box office and kiosks.
Most aspects of auditoriums at Star Cinema Grill are designed in a way that is already more spaced out than other movie theater auditoriums. The distance between rows exceeds six feet from recliner to recliner. Our Premium Pod rows have privacy walls that divide seats into pairs and already provide separation between parties. All other seats have spacing of a minimum of two seats between all parties, which occurs automatically when purchasing tickets. We will also occupy no greater than 50% of our overall capacity at any time.
Our servers take orders table-side wearing facial coverings and remaining an appropriate distance from the table. We have enhanced our free app to allow guests to order menu items during the feature, after an initial order has been placed with the server. We are currently only accepting debit/credit cards and gift cards as forms of payment. Cash is not currently accepted.
Facial coverings are currently required of all staff members and all guests. Before and after every feature, all tables, chairs, armrests, handrails, door handles and cup holders are cleaned and sanitized. These items are verified by management prior to seating the next feature. Hand sanitizer, disinfectant solution, and handwashing areas are readily available to all staff members and all guests. As an added measure, all HVAC filters have been upgraded to a Hospital-Grade filter to improve overall air quality.
All staff members are screened prior to every shift. This screening includes a temperature check, symptoms check, questionnaire regarding exposure to anyone who has shown symptoms, and a signed document attesting they were checked, and all information given is true & accurate.